Aruma Hotel Playa del Carmen, Playa del Carmen
34US$
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Key details
About the Hotel
10 Avenida Nte. Manzana 4 Lote 2, Centro,
Playa del Carmen,
Mexico,
77100,
Quintana Roo
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
4 persons
280 sq. feet
Bed options:
2 Double beds
Shower
Air conditioning
room details
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King Room
Max:
2 persons
280 sq. feet
Bed options:
1 King Size Bed
Shower
Air conditioning
room details
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Price and Room Availability
Check availability and prices for your dates now!
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- No parking
- 24-hour reception
- No pets allowed
- 24-hour security
- Baggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Car rental
- Tours/Ticket assistance
Dining
- Restaurant
Spa & Leisure
- Swimming pool
- Sun terrace
- Spa & wellness center
Room features
- Air conditioning
- Terrace
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Location
10 Avenida Nte. Manzana 4 Lote 2, Centro,
Playa del Carmen,
Mexico,
77100,
Quintana Roo
Map view
10 Avenida Nte. Manzana 4 Lote 2, Centro,
Playa del Carmen,
Mexico,
77100,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
2700 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
2100 ft
Gallery
La Galeria de Playa Art Gallery
2400 ft
Zona Arqueologica Playa del Carmen
3900 ft
Avenida entre 24 y 34 calles 5a
Caminarte
2400 ft
Beach
Kool Beach Club
4000 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
3100 ft
Beach
Mamita's Beach Club
4600 ft
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
3900 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
700 ft
Mall
Quinta Alegria Shopping Mall
1700 ft
Museums
3D Museum of Wonders
1700 ft
Museums
Museo Frida Kahlo Playa Del Carmen
1000 ft
Night club
Coco Bongo
300 ft
Church
Nuestra Senora del Carmen Catholic Church
1700 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
800 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1300 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1100 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
1400 ft
Beach
Playacar
1700 ft
Aquarium
Aquarium Beach
1700 ft
Gallery
Riviera Art Gallery
1700 ft
5ta Avenida
Galeria de Arte 5ta Avenida
1600 ft
Casinos
Grand Riviera Casino
400 ft
Night club
Salon Salsanera
300 ft
Shopping Area
Plaza Calle Corazon
500 ft
Night club
Mandala Playa del Carmen
700 ft
Night club
Club 01
600 ft
Night club
Blue Parrot
900 ft
Beach
INTI Beach
3900 ft
Restaurants
Ipanemas Grill
100 ft
Ave 10 Nte esq. Calle 10
Los Tabernacos Sports Bar and Lounge
400 ft
10 ieme Rue entre les Avenues 10 et 15 10th Street between 10th and 15 Avenue
Union Taverna
100 ft
Avenida 10 Corner with Calle 10 Bis
Magnolias Restaurant
300 ft
Av. 10 Nte. esquina Calle 10 Nte Hotel Hacienda Real del Caribe
Tequila Barrel
800 ft
5 Avenida Between 10th And 12th
100% Natural
700 ft
5a. Avenida Entre Calle 10 Y Calle 12
Vasso Playa
300 ft
Calle 12 Between The 5th And The 10th
Reviews and Ratings
Reviews from guests about their experience.
56%
loved their spa retreat and can’t wait to return.
5.6/10
Guest rating
Rooms
5.2
Location
9.4
Service
5.2
Dining
7.2
Robert
United States of America,
March
2025
5.4/10
My stay at Aruma Hotel was a mixed experience. The location was fantastic, right in the heart of Playa del Carmen, making it easy to access local attractions. However, issues with check-in, room conditions, and misleading promotion regarding the beach club were disappointing. I did appreciate the breakfast options that catered to plant-based diets.
Rooms
5.0
The room was outdated and didn't match the photos online. I experienced issues with cleanliness and minor maintenance, like a broken key card system and no hot water.
Service
5.0
The staff was friendly, but there were significant issues with communication at check-in. I had to provide proof of payment, which took extra time and caused unnecessary stress.
Location
9.0
The location was perfect. just a short walk to 5th Avenue, yet the rooms offered a quiet retreat from the bustling nightlife.
Dining
7.0
Breakfast was included and featured many vegan options. I enjoyed the healthy choices, even though meat lovers might feel it was lacking.
Facilities
6.0
The rooftop pool area was nice, but without an elevator, it was a bit of a trek to the third floor. Wi-Fi issues were also frustrating during my stay.
Frank
United States of America,
March
2025
5.4/10
My stay at Aruma Hotel was a mixed bag. While the location was fantastic—close to 5th Avenue and plenty of dining options—the condition of the hotel was lacking. The breakfast was a highlight, especially with many plant-based options, but there were frustrating issues like check-in complications and room discrepancies.
Rooms
5.0
I booked a deluxe Junior room but was disappointed to find the actual room didn't match the pictures online. It felt outdated, with issues like poor water pressure, and some basic amenities were lacking. The faulty keyless entry was also a hassle, leaving me waiting at times.
Service
5.0
The staff was generally friendly, but I had an unpleasant experience at check-in. They tried to charge me again for my room, despite already paying through American Express Travel. My patience was tested as I needed to provide proof of payment, taking up a lot of valuable time.
Location
9.0
The location was one of the best parts of my stay—just a short walk to 5th Avenue and many great local spots, including a vegan café right next to the hotel. It was perfect for exploring Playa del Carmen while still enjoying some peace and quiet in my room.
Dining
7.0
Breakfast was included and featured many vegan and vegetarian items (which I loved). However, if you're a meat eater, you might find the selection a bit lacking as there were no meat options available.
Facilities
5.0
The hotel had a charming rooftop pool, but the internet was unreliable during my visit, which was inconvenient. It's worth noting there were additional resort fees that I felt were not justified based on the services offered.
Caroline
United States of America,
March
2025
5.6/10
My stay at Aruma Hotel was a mixed bag. The location is super convenient, being close to the nightlife and other attractions, but I faced some major hiccups during check-in. The room was spacious, but the overall state of the hotel felt outdated and didn’t match the photos online, which was disappointing. On the flip side, I did enjoy the breakfast options, especially for plant-based diets.
Rooms
6.0
The room was spacious, but definitely needs a refresh. It did not look like the photos online, and there were signs of wear and tear throughout the hotel.
Service
5.0
The staff was friendly, but the check-in process was chaotic due to some payment issues that took way too long to sort out. It felt unorganized.
Location
9.0
Fantastic location! It’s close to 5th Avenue and all the action without being too noisy. Perfect for exploring Playa del Carmen.
Dining
7.0
Breakfast was included and had plenty of vegan options, which I loved. However, if you're a meat-eater, you might not find it satisfying.
Facilities
5.0
While I appreciated the small rooftop pool, the lack of an elevator and other amenities felt like a drawback, especially considering the resort fee.
John
United States of America,
February
2025
5.2/10
My stay at Aruma Hotel in Playa del Carmen had its ups and downs. The location is fantastic, close to everything yet quiet enough to relax. However, I faced issues with both the check-in process and the condition of the room. While I appreciated the free breakfast options, the overall experience left much to be desired.
Rooms
5.0
The room I booked was outdated and didn't match the pictures online. there were visible stains, and the air conditioning didn't work properly. Additionally, the lack of mirrors and storage made it less comfortable.
Service
6.0
The staff was friendly, but there were significant communication issues during check-in. I had to prove my payment despite having booked my stay in advance. This lack of organization created unnecessary stress.
Location
10.0
The hotel's location is absolutely perfect. it’s close to 5th Avenue and the beach, making it easy to explore Playa del Carmen. I loved that I could enjoy the vibrant nightlife and still retreat to a quieter room.
Dining
8.0
I really enjoyed the breakfast served from 8:00 AM to 10:00 AM. plenty of vegan and vegetarian options were available, which was great for my plant-based diet. However, meat lovers might find the choices lacking.
Facilities
5.0
While there were some facilities offered like a small rooftop pool, I noticed that the internet connection wasn’t always reliable. and the lack of an elevator made accessing my room a bit challenging.
Chris
United States of America,
January
2025
6.4/10
During my recent stay at Aruma Hotel in Playa del Carmen, I found the location to be convenient, just a short stroll from the bustling nightlife and 5th Avenue. However, the hotel itself was quite underwhelming, showing signs of deterioration and mismanagement. While the rooftop pool area was a nice touch, the overall experience left much to be desired due to issues like faulty room amenities and misleading promotional claims. 🌴😞
Rooms
5.0
The room was spacious, but lacked proper maintenance. I noticed deterioration on the walls and bathroom fixtures, and there was no hot water during my stay. Additionally, the pictures posted do not accurately reflect the current condition of the hotel.
Service
5.0
The staff was friendly but seemed overwhelmed, particularly during check-in, which took longer than expected due to payment verification issues. I found communication around payment and resort fees to be confusing.
Location
10.0
The hotel is centrally located, making it easy to explore nearby attractions and dining options, which I appreciated. It’s a great spot for nightlife lovers.
Dining
7.0
Breakfast was included, offering a good variety of vegan and vegetarian options. However, if you're a meat lover, you might be disappointed with the limited offerings.
Facilities
5.0
The rooftop pool was enjoyable, though the internet connection was inconsistent. Also, the absence of an elevator made accessing the higher floors inconvenient.
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