Aruma Hotel | Playa del Carmen ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Avenida 10 Norte Mza 4 Lote 102 S/N(20.627557, -87.072499), Playa del Carmen, Mexico, 77100

“The hotel is perfectly situated near vibrant 5th Avenue!”view full review

Aruma Hotel is a 4-star hotel in the heart of Downtown Playa del Carmen, offering amenities like an outdoor pool and free Wi-Fi. This hotel features comfortable guest rooms equipped with modern conveniences and is rated 6.5/10 on Booking.com.

Rooms & Amenities

All guest rooms at Aruma Hotel have air conditioning, free Wi-Fi access, and a flat-screen TV with satellite channels. Guests can enjoy essential amenities like laptop-friendly workspaces and safes.

Dining & Nearby Options

Dining options nearby include Bovino's Churrascaria and 100% Natural, both within 0.3 miles. Guests can also explore local eateries like Porfirio's Playa del Carmen and Don Sirloin, located within walking distance.

Leisure & Services

Leisure facilities include an outdoor swimming pool and access to tour and ticket assistance. Guests can relax on the terrace after a day out visiting local attractions.

Location & Transportation

The Aruma Hotel is situated 1 miles from Church of Guadalupe and approximately 2296.6 ft from a disabled-friendly beach. For transportation, ADO Alterna bus station is a 4-minute walk away, providing easy access to local and regional destinations.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

4 persons

280 sq. feet

Bed options:

2 Double beds

Shower

Air conditioning

room details

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Standard King Room

Max:

2 persons

280 sq. feet

Bed options:

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Playa del Carmen1000 ft

Airports

Aeropuerto de Playa del Carmen (PCM) 1.0 mi

Cancun (CUN) 35.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Breakfast Win!

“During my stay, I was really surprised by the free breakfast offered from 8:00 AM to 10:00 AM. As someone who eats plant-based, I found plenty of vegan and vegetarian options available. The breakfast was a highlight for me, making it a wonderful way to start each day.” view full review

Spacious and Comfortable

“I booked a beautiful Junior room, and I was really pleased with how spacious it was. The air conditioning worked perfectly, keeping my room cool and comfortable after a day out. It felt nice to have that breathing space after long days enjoying the area.” view full review

Rooftop Pool Delight

“One of my favorite features was the small rooftop pool area. It was a great spot to unwind and relax, enjoying the atmosphere of Playa del Carmen. Even though it was small, it was well-maintained and provided a perfect escape from the busyness below.” view full review

Cozy Ambiance

“The hotel had a cozy and inviting ambiance, made my stay enjoyable. I found myself drawn to the areas where I could relax and unwind, although I did have some trouble with internet connectivity at times. Overall, it added to the charming character of the place.” view full review

General

Non-smoking rooms
Wi-Fi
No parking
24-hour reception
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Services

Paid airport shuttle
Housekeeping
Car hire
Tours/Ticket assistance

Dining

Restaurant

Spa & Leisure

Swimming pool
Sun terrace
Spa & wellness centre

Room features

Air conditioning
Terrace

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Avenida 10 Norte Mza 4 Lote 102 S/N(20.627557, -87.072499), Playa del Carmen, Mexico, 77100

Map view

Avenida 10 Norte Mza 4 Lote 102 S/N(20.627557, -87.072499), Playa del Carmen, Mexico, 77100

City landmarks

Landmark

Los Fundadores Park

2700 ft

Landmark

La Sirena's Fine Mexican Handcrafts

2100 ft

Landmark

Zona Arqueologica Playa del Carmen

3900 ft

Gallery

La Galeria de Playa Art Gallery

2400 ft

Landmark

Caminarte

2400 ft

Beach

Kool Beach Club

4000 ft

Landmark

Corazon de Mexico

3000 ft

Beach

Mamita's Beach Club

4600 ft

Landmark

Galeria Lamanai

3900 ft

Nearby

152 Calle Quinta Avenida

Quinta Avenida

700 ft

Mall

Quinta Alegria Shopping Mall

1700 ft

Museum

3D Museum of Wonders

1700 ft

Museum

Museo Frida Kahlo Playa Del Carmen

1000 ft

Night club

Coco Bongo

300 ft

Church

Nuestra Senora del Carmen Catholic Church

1700 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

800 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

1300 ft

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

1200 ft

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

1400 ft

Beach

Playacar

1700 ft

Aquarium

Aquarium Beach

1700 ft

5ta Avenida

Galeria de Arte 5ta Avenida

1600 ft

Gallery

Riviera Art Gallery

1700 ft

Casino

Grand Riviera Casino

400 ft

Night club

Salon Salsanera

300 ft

Shopping Area

Plaza Calle Corazon

500 ft

Night club

Mandala Playa del Carmen

700 ft

Night club

Club 01

600 ft

Night club

Blue Parrot

1000 ft

Beach

INTI Beach

3900 ft

Restaurants

Ipanemas Grill

100 ft

Ave 10 Nte esq. Calle 10

Los Tabernacos Sports Bar and Lounge

400 ft

10 ieme Rue entre les Avenues 10 et 15 10th Street between 10th and 15 Avenue

Union Taverna

100 ft

Avenida 10 Corner with Calle 10 Bis

Magnolias Restaurant

300 ft

Av. 10 Nte. esquina Calle 10 Nte Hotel Hacienda Real del Caribe

Restaurante Los Asados de Patzcuaro

300 ft

Av. 10 Esquina Con Calle 90

Zitla

700 ft

Calle 12 Lote 007 Entre 15 y 20 Avenida

Liquid Prana Cold Pressed Juices

500 ft

Calle 10 Norte Entre Avenida 10 Y 15 al lado de Yogaloft

Reviews and Ratings

Reviews from guests about their experience.

56%

loved their spa retreat and can’t wait to return.

5.6/10

Guest rating

Rooms

5.2

Location

9.4

Service

5.2

Dining

7.2

Robert

United States, March 2025

5.4/10

My stay at Aruma Hotel was a mixed experience. The location was fantastic, right in the heart of Playa del Carmen, making it easy to access local attractions. However, issues with check-in, room conditions, and misleading promotion regarding the beach club were disappointing. I did appreciate the breakfast options that catered to plant-based diets.

Rooms

5.0

The room was outdated and didn't match the photos online. I experienced issues with cleanliness and minor maintenance, like a broken key card system and no hot water.

Service

5.0

The staff was friendly, but there were significant issues with communication at check-in. I had to provide proof of payment, which took extra time and caused unnecessary stress.

Location

9.0

The location was perfect. just a short walk to 5th Avenue, yet the rooms offered a quiet retreat from the bustling nightlife.

Dining

7.0

Breakfast was included and featured many vegan options. I enjoyed the healthy choices, even though meat lovers might feel it was lacking.

Facilities

6.0

The rooftop pool area was nice, but without an elevator, it was a bit of a trek to the third floor. Wi-Fi issues were also frustrating during my stay.

Frank

United States, March 2025

5.4/10

My stay at Aruma Hotel was a mixed bag. While the location was fantastic-close to 5th Avenue and plenty of dining options-the condition of the hotel was lacking. The breakfast was a highlight, especially with many plant-based options, but there were frustrating issues like check-in complications and room discrepancies.

Rooms

5.0

I booked a deluxe Junior room but was disappointed to find the actual room didn't match the pictures online. It felt outdated, with issues like poor water pressure, and some basic amenities were lacking. The faulty keyless entry was also a hassle, leaving me waiting at times.

Service

5.0

The staff was generally friendly, but I had an unpleasant experience at check-in. They tried to charge me again for my room, despite already paying through American Express Travel. My patience was tested as I needed to provide proof of payment, taking up a lot of valuable time.

Location

9.0

The location was one of the best parts of my stay-just a short walk to 5th Avenue and many great local spots, including a vegan cafe right next to the hotel. It was perfect for exploring Playa del Carmen while still enjoying some peace and quiet in my room.

Dining

7.0

Breakfast was included and featured many vegan and vegetarian items (which I loved). However, if you're a meat eater, you might find the selection a bit lacking as there were no meat options available.

Facilities

5.0

The hotel had a charming rooftop pool, but the internet was unreliable during my visit, which was inconvenient. It's worth noting there were additional resort fees that I felt were not justified based on the services offered.

Caroline

United States, March 2025

5.6/10

My stay at Aruma Hotel was a mixed bag. The location is super convenient, being close to the nightlife and other attractions, but I faced some major hiccups during check-in. The room was spacious, but the overall state of the hotel felt outdated and didn't match the photos online, which was disappointing. On the flip side, I did enjoy the breakfast options, especially for plant-based diets.

Rooms

6.0

The room was spacious, but definitely needs a refresh. It did not look like the photos online, and there were signs of wear and tear throughout the hotel.

Service

5.0

The staff was friendly, but the check-in process was chaotic due to some payment issues that took way too long to sort out. It felt unorganized.

Location

9.0

Fantastic location! It's close to 5th Avenue and all the action without being too noisy. Perfect for exploring Playa del Carmen.

Dining

7.0

Breakfast was included and had plenty of vegan options, which I loved. However, if you're a meat-eater, you might not find it satisfying.

Facilities

5.0

While I appreciated the small rooftop pool, the lack of an elevator and other amenities felt like a drawback, especially considering the resort fee.

John

United States, February 2025

5.2/10

My stay at Aruma Hotel in Playa del Carmen had its ups and downs. The location is fantastic, close to everything yet quiet enough to relax. However, I faced issues with both the check-in process and the condition of the room. While I appreciated the free breakfast options, the overall experience left much to be desired.

Rooms

5.0

The room I booked was outdated and didn't match the pictures online. there were visible stains, and the air conditioning didn't work properly. Additionally, the lack of mirrors and storage made it less comfortable.

Service

6.0

The staff was friendly, but there were significant communication issues during check-in. I had to prove my payment despite having booked my stay in advance. This lack of organization created unnecessary stress.

Location

10.0

The hotel's location is absolutely perfect. it's close to 5th Avenue and the beach, making it easy to explore Playa del Carmen. I loved that I could enjoy the vibrant nightlife and still retreat to a quieter room.

Dining

8.0

I really enjoyed the breakfast served from 8:00 AM to 10:00 AM. plenty of vegan and vegetarian options were available, which was great for my plant-based diet. However, meat lovers might find the choices lacking.

Facilities

5.0

While there were some facilities offered like a small rooftop pool, I noticed that the internet connection wasn't always reliable. and the lack of an elevator made accessing my room a bit challenging.

Chris

United States, January 2025

6.4/10

During my recent stay at Aruma Hotel in Playa del Carmen, I found the location to be convenient, just a short stroll from the bustling nightlife and 5th Avenue. However, the hotel itself was quite underwhelming, showing signs of deterioration and mismanagement. While the rooftop pool area was a nice touch, the overall experience left much to be desired due to issues like faulty room amenities and misleading promotional claims. 🌴😞

Rooms

5.0

The room was spacious, but lacked proper maintenance. I noticed deterioration on the walls and bathroom fixtures, and there was no hot water during my stay. Additionally, the pictures posted do not accurately reflect the current condition of the hotel.

Service

5.0

The staff was friendly but seemed overwhelmed, particularly during check-in, which took longer than expected due to payment verification issues. I found communication around payment and resort fees to be confusing.

Location

10.0

The hotel is centrally located, making it easy to explore nearby attractions and dining options, which I appreciated. It's a great spot for nightlife lovers.

Dining

7.0

Breakfast was included, offering a good variety of vegan and vegetarian options. However, if you're a meat lover, you might be disappointed with the limited offerings.

Facilities

5.0

The rooftop pool was enjoyable, though the internet connection was inconsistent. Also, the absence of an elevator made accessing the higher floors inconvenient.